Four single tenant subscription tiers. Every plan includes the full feature suite. Pro tiers add a dedicated security engineer and included monthly remediation hours. All plans run a 12 month term.
Annual billing includes one free month.
Same multi layer discovery, same compliance coverage, same reports. Tiers differ on user cap, scan frequency, and whether you have an engineer on call.
FailSafe surfaces the findings. Pro tiers also fix them. A dedicated security engineer spends time each month acting on what your scans surface, at a rate that beats hiring on demand.
What counts as a remediation hour. Time your dedicated engineer spends acting on findings surfaced by FailSafe. OAuth grant review and revocation. MFA policy configuration. Stale account offboarding. Compliance documentation tied to scan results. Other consulting work outside FailSafe scope is billed at the standard $250 hourly rate.
No rollover. Included hours reset each calendar month. Use them or lose them.
Tracked transparently. Every minute is logged and reviewed with you before billing. No surprises.
FailSafe for MSPs gives you a multi tenant dashboard, role based access, white label reporting, and seat pool billing across your entire client portfolio. Per seat pricing, custom quoted to your portfolio.
Every tier includes the full FailSafe feature suite. Compliance mapping, Shadow IT and Shadow AI discovery, vendor security intelligence, OAuth auditing, drift analysis, executive PDFs. The differences are user cap, scans per day, and whether you have a dedicated security engineer with included monthly remediation hours. Starter and Starter Plus are self serve. Pro and Pro Plus add the engineer and the hours.
Upgrades take effect immediately and are prorated against your current billing period. Downgrades take effect at the end of your 12 month term. All plans run a 12 month term regardless of billing cycle.
You will get an in app notification when you cross the threshold and a grace period to upgrade. We do not silently truncate your scans or hide users from your reports.
Not currently. Pick a tier above and sign up directly to run your first scan. All plans run a 12 month term. See the Refunds and Cancellations Policy for cancellation and refund details.
All plans are 12 month subscriptions. Cancellation and mid term refund requests are reviewed case by case at our discretion, except where applicable consumer protection law provides otherwise. Full details on the Refunds and Cancellations page.
FailSafe uses official OAuth and service account flows that you authorize. We hold no passwords. We have read only scopes. You can revoke access at any time from your Microsoft or Google admin console. Full detail in the Privacy Policy.
Reach out to sales. We will scope your environment and provide a custom quote.