FailSafe discovers what your business depends on, documents it, and makes sure no single person's absence can shut things down.
The CEO holds the domain registrar login. The COO manages the SaaS subscriptions. A director handles the email platform, another one owns the accounting software. Everyone has a piece, but nobody has the whole picture.
If any one of them is suddenly unavailable, the business doesn't just lose a person. It loses access to the systems that keep everything running. And nobody thinks about it until it's too late.
You set everything up and manage it all. If you're unavailable tomorrow, does anyone know how to keep the lights on? FailSafe documents your institutional knowledge so it doesn't leave when you do.
You're not IT by title, but you hold the keys: vendor logins, software subscriptions, domain registrar access. FailSafe gets all of that out of your hands and into a structured, secure system.
IT knowledge is scattered across 2-3 department heads. Finance handles billing, ops manages tools, the CEO holds the domain. Nobody has the complete map. FailSafe creates one.
We use read-only API connections to your existing platforms to discover what your business actually depends on. All access is fully transparent and revocable at any time.
Using read-only access to your M365 or Google Workspace admin directory, we inventory every connected app, user account, admin role, and license assignment.
M365 · Google WorkspaceA SaaS app is authorized in your directory via OAuth, but there's no matching vendor payment and no transactional emails. Typically a free-tier tool with access to corporate data, worth reviewing.
Your accounting records show a recurring payment to a vendor, but no matching app appears in your directory or SSO. Someone is paying for a tool that IT doesn't know about.
Welcome emails, receipts, or trial notices found in mailboxes, but no directory entry and no accounting match. A tool was adopted on a personal card or free tier with no IT oversight.
The app is connected in the directory, payment is tracked in accounting, and transactional emails confirm active use. Fully documented with owner, cost, and renewal date.
FailSafe consolidates everything a designated continuity contact would need if the primary IT person, key employee, or business owner becomes unavailable.
FailSafe is a professional engagement with a defined deliverable, not another subscription or ongoing retainer you have to manage.
This is a professional service delivered by your IT consultant, not a SaaS subscription with another login to manage. We use the APIs your platforms already provide and deliver a structured result you own.
Once FailSafe is in place, you've got the most complete documentation of your IT environment that exists. Maintaining it quarterly is far cheaper than rebuilding from scratch, and it only gets more valuable over time.
The discovery process consistently uncovers unused licenses, duplicate tools, and subscriptions nobody remembers approving. Clients typically recover enough in the first audit to offset the engagement cost.
Insurance carriers increasingly expect documented IT continuity plans. FailSafe provides exactly the kind of evidence underwriters want to see, and can help position your business for better premiums.
Book a free 15-minute discovery call. We'll talk through your environment and you'll walk away knowing exactly what FailSafe would cover.
Schedule a Discovery Call →Or reach us at info@optiflowlabs.ai
Every step of the discovery process is documented and shared with you. You authorize the specific API connections we use, you review what we find before it goes into FailSafe, and you retain full ownership of the system and its contents. We use read-only access exclusively, and all connections can be revoked at any time. The goal is to make your business more resilient, not to create dependency on any single vendor, including us.